To:                         All Valued Customers

From:                     Uni-span Scaffold Hire Facility (22A Spanns Rd, Beenleigh)

Subject:                 Scaffold Hire Pack

 

Dear valued customer,

 

Uni-span has implemented a few operational changes to our Scaffold Hire Facility controls & procedures. The introduction of these changes focuses on improvements in organising and prioritising the flow of equipment in and out of our yard.

 

As a valued customer we appreciate your support & understanding of these changes, with the end goal being an improved level of service to you.

 

For your information, this document named “Scaffold Hire Pack”, has been designed to assist you in understanding these changes, understanding the effects of these changes, how they may differ from previous trade experiences and your responsibility as the customer.

 

The information herein covers aspects of Health & Safety, stacking procedures, photographic examples of incorrect and correct loads and our yard locations.

 

If you require additional information, please refer to our general terms and conditions or contact our office on (07) 3442 4000.

 

Thank you in advance for your assistance. We look forward to providing you with the best in engineered solutions and service throughout the years to come.

 

Kind regards

  

Damian Tarrant

Yard Manager - Spanns Road, Beenleigh

 

Trading Hours

Uni-span Scaffold Hire/Sales Yard

22A Spanns Road, Beenleigh, QLD, 4207

Monday to Friday

Opens    6.30am

Closes     4.00pm

(Excluding Public Holidays)

 

Location

22A Spanns Road, Beenleigh ,QLD, 4207

Delivery lead-time: 48hrs Minimum Notice

All deliveries are to be submitted via email to your nominated Uni-span Sales Representative, with Damian Tarrant Damian@uni-span.com.au in copy (cc:). A minimum notice of 48 hours is required prior to scheduled delivery time. Please use the Gear List Sheet provided on the USB when ordering material. Please ensure all lists are legible. All Gear List Sheets need to be submitted before 12pm. Any sheets received after this time will be processed the next the business day.

Delivery time

1. From receipt of formal request for gear required by the customer, Uni-span agrees to hold orders up to 3 days after nominated collection date with no charge to the customer (if requested by customer).
2. Order request to be placed on hold by the customer if the order has been held by Uni-span for more than 3 days from original proposed collection date. This will incur a rental charge to the customer, commencing on day 4.  (Refer to General Terms & Conditions item 26)
3. If an order is formally requested, prepared for collection and cancelled by the customer, a charge of $35+gst per ton will apply as a cancellation fee. (Refer to General Terms & Conditions item 26)

Transport

Transport is the responsibility of the customer, however on request, Uni-span can arrange collections using an independent transporter. Uni-span will not accept any liability whatsoever for non-performance and/or poor service by the independent transport company. These collections will be on charged at cost plus 15%.

** All drivers must wear the correct PPE and adhere to Uni-span’s Specific Site Instructions**

Returning Material

Return vehicle scheduling must be made at least 24hrs prior to arrival by contacting either Spanns Road Yard Admin or Damian Tarrant.

 

Contact:     Your nominated Sales Rep    or    Damian Tarrant

Mobile:       07-3442 4000   or                              0437 823 224

Email:        Request Rep email address     or         Damian@uni-span.com.au

 

Scheduled returns will have priority over any returns that may arrive unscheduled. Unscheduled returns may be refused at the discretion of Uni-span and any associated cost incurred as a result will be charged to the customer. Uni-span reserve the right to reject any unscheduled return vehicle or if unsuitable details of the return site location (site contract) are not provided. (Ref: General Terms & Conditions item 33)
 

Return Stacking

All equipment should be sorted, stacked & strapped (metal strapping) in accordance with the guidelines in the information sheet attached. This is to ensure compliance with health & safety regulations on site and in our yard.

Return Documentation

A Return Material Form must be completed & signed by an authorised representative of your company. All materials must be counted and recorded on the attached sheet as supplied via USB. If the customer provides a full count sheet, a Return Material Form is not required. This form can be emailed to damian@uni-span.com.au. Where the customer does not provide the return material count sheet, Uni-span counts are considered as final on processing the return. (Ref: General Terms & Conditions item 33).

Loading/offloading

Loading and offloading will be carried out by the use of on-site forklifts. Uni-span reserve the right to refuse the offloading of any loaded vehicle deemed unsafe. Such loads may be returned to the customer’s site at their own cost. Uni-span’s forklifts have a maximum load capacity of 2.5 tons. (Refer to General Terms & Conditions).

Cleaning

All equipment should be returned to Uni-span in a clean and serviceable condition. Fair wear & tear will be accepted. The customer will be advised, in writing with supporting photographs, of any damages and cleaning costs to be incurred. The equipment will be made available for inspection for a period of 5 working days from the processing of the return. After this time a sale by loss/damage invoice will be raised and sent to the customer. (Refer to General Terms & Conditions item 33).

Balances

Any equipment not returned to Uni-span will remain on hire to the customer. It’s the customer’s responsibility to ensure sites are clear of all scaffold material and that all Uni-span hired materials have been returned. Uni-span will not be held responsible for any foreign equipment returned.

 

Specific site instructions

Uni-­span regards health & safety in the workplace as a priority. Our policy is to provide for the health, safety & welfare of all employees & other persons affected by our operations. In order to achieve this, Uni‐span provides & maintains the following:

• A safe place to work with secure entry & exit zones.
• A safe working environment with suitable facilities to accommodate this environment.
• Safe handling, storage, maintenance & transport of articles & substances.
• Drivers shall ensure that no person/s remain in the vehicle whilst loading/unloading.
• At no time will drivers be allowed to climb onto the deck of the truck.
• Drivers must observe & obey signs indicating traffic flow, forklift movement & speed signs.
• Uni-­span reserves the right to refuse to offload vehicles that have not been safely loaded.
• No smoking in the unloading areas. Designated smoking areas are clearly marked.
• Company policy requires the use of high visibility clothing in our operational areas, including steel cap boots/shoes & gloves. Please adhere to the PPE requirements at all times.

All drivers and visitors are to sign in on the Fat Fingers Application, available on designated tablets provided. (Dispatch & Reception)

Emergency Instructions

If the fire alarm sounds, leave the building/yard immediately via the nearest fire exit. Everyone on the site is required to assemble at the emergency assembly meeting point, which is located at the main gates. Do not leave the site unless you have been instructed to do so by the fire area warden. On arrival, please take note of the following: 

 

Note:

All loose components to be stacked in pallets/cages/boxes available – these are not to be loose on the bed of a vehicle. It is advised that wooden planks are used when stacking in multi-­‐prop pallets. All packs are to be strapped.