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  • Recurring Payments Form

    This form is to be used by customers of Rockburn Ltd wishing to start a recurring payment via Direct Debit with Rockburn Ltd for subscription-based membership.
  • Terms and conditions of memberships

    - this form is only to be completed if recieved after a discussion with a member of staff at Rockburn Ltd - disregard in all other instances.

    - payments are taken from the 1st of the month

    - if you subscribe after the 1st of the month, a pro-rated payment will be required for the remainder of the current month; once paid, full membership benefits will commence.  Thsi payment will be made on your next visit to Rockburn Ltd, upon check-in.

    - Rockburn Ltd requires 5 days notice in order to amend/cancel subscriptions, subject to a minimum term being fulfilled.  As of 1st January 2019, the minimum term is 3 months subscription.

    - if cancellation is requested and the minimum term is not reached, the remainder of the minimum term may be charged.  This excludes a 14-day cooling off period after the initial payment for the subscription.  Any climbs used in this time will be charged to the account at standard centre PAYG rates.

    - failed payments may be subject to an administration charge of £5.  this is to cover the cost of chasing payments and to cover costs incurred via our payment portal for failed payments.

     

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    For Information on the types of data we process and how we use, store and process your data, click here

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