Telephone Number Transfer

1
You will only need to fill in this form if you wish to transfer your existing number to Box Broadband. For new numbers, please contact us instead.

To complete this form, you will need to provide:

A copy of your latest telephone bill. The requirements for this are quite specific so we recommend that you view our help notes to ensure it's correct.
2
Before you begin, please acknowledge the following:* This field is required.Do NOT cancel your existing provider, your existing provider will automatically terminate on the date that the number switches to us. Cancelling yourself can cause the transfer to fail and loss of your number. Your current telephone number must be live and working with your current provider for us to transfer it. We're unable to reclaim numbers that an existing provider has ceased. We cannot transfer lines that have security alarm systems attached. Please ask your alarm company to switch you to a GSM or wifi option before completing this form or the transfer will fail. If a number transfer fails due to any of the above reasons, a £15 surcharge may be applied to cover the cost of re-submitting the application (this charge is passed on by our transfer provider for each transfer request regardless if successful or not). Access to Emergency Services Voice Box from Box Broadband offers a high-quality replacement to the traditional copper-based landline, it is delivered through the same router that provides your internet access. In the event of a power outage there will be no power going to the router and the Voice service will not operate. This will be the case for all calls, including those to the emergency services. Please advise us if you do not have access to a usable mobile telephone duriing a power outage.
3
Name
First Name
Last Name
4
Email
example@example.com
5
Address
First line of your address
Street Address Line 2
City
State / Province
Postcode
Please Select
Please Select
United States
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
The Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Cuba
Curacao
Cyprus
Czech Republic
Democratic Republic of the Congo
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Polynesia
Gabon
The Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
North Korea
South Korea
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Nagorno-Karabakh
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Turkish Republic of Northern Cyprus
Northern Mariana
Norway
Oman
Pakistan
Palau
Palestine
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Republic of the Congo
Romania
Russia
Rwanda
Saint Barthelemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
Somaliland
South Africa
South Ossetia
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard
eSwatini
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Transnistria Pridnestrovie
Trinidad and Tobago
Tristan da Cunha
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
British Virgin Islands
Isle of Man
US Virgin Islands
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Other
Country
6
Phone Number* This field is required.The number that you wish to transfer to us
Area Code
Phone Number
7
Do you have any of the following connected to your line?We will contact you for further information in this case.
Redcare/burglar alarm
Elderly care alarm
Fax machine
Other
8
Please upload your latest telephone bill* This field is required.This must show your telephone number, and your address. Sky customers and some other providers may need to upload a screenshot of your online account which shows your telephone number, as well as your bill.
Drag and drop files here
Select files to upload
Cancelof
9
Please upload your photo IDThis must be the ID of the account holder
Drag and drop files here
Select files to upload
Max. file size: 10.6MB
Cancelof
10
Please upload an additional proof of addressA utility bill or bank statement is ideal
Drag and drop files here
Select files to upload
Max. file size: 10.6MB
Cancelof
11
Are you within a contract period with your provider?If so, please let us know the date that your minimum term ends, and we will time our transfer to be on or slightly after this date.
Date
Day
Month
Year
12
Do you have any questions for us?If you have any questions or notes, please let us know here.
Huge
Large
Normal
Small
Ok
Ok
Should be Empty: