KWA RMA Request

Request a RMA

Please complete the form below to request a Return Merchandise Authorization (RMA).
Full Name*

First NameLast Name
Your Company Name (if applicable):
E-mail:*
Phone Number*

Area CodePhone Number
Billing Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip CodeCountry
Is Shipping Address Different from Billing Address?*

NoYes
Shipping Address

Street Address

Street Address Line 2

CityState / Province

Postal / Zip CodeCountry
Product Model*
Product Serial Number (Located on Frame/Body of Gun)*
not applicable to M11A1
Date of Purchase*

MonthDayYear
If you don't know date of purchase, check here

Don't know purchase date ( No warranty will be covered)
Place of Purchase (if eBay or Amazon, list name of seller/account):*
Proof of purchase( This can help us speed up the process)

Browse Files

Cancelof
Brief explanation of issue:*
Describe any modifications to the product:
What weight of BBs have been used with this product?*
What brand of BBs have been used with this product?
What brand of green gas or propane has been used with this product
What brand of magazine is being used?
Provide battery type
Battery Voltage
Battery Discharge Rate
Have you purchased KWA Protection Plus for this gun?*
Additional RMA Requests
DEALERS: For 1-5 RMAs, we recommend using the form above. For a larger quantity than 5, you can use the RMA Long Form, which is available here. Complete the form and upload THE COMPLETED COPY to this form. LIMIT TEN RMA REQUESTS PER RESELLER.

RESELLERS PLEASE NOTE: RMAs that are sent in without physical copies of the original purchase receipts are automatically considered to be out of warranty.
Attach Reseller RMA Form:

Browse Files

Cancelof
Have additional RMA requests:*

NoYes
2nd RMA
Product Model
Product Serial Number
not applicable to M11A1
Brief explanation of issue:
3rd RMA
Product Model
Product Serial Number
not applicable to M11A1
Brief explanation of issue:
4th RMA
Product Model
Product Serial Number
not applicable to M11A1
Brief explanation of issue:
5th RMA
Product Model
Product Serial Number
not applicable to M11A1
Brief explanation of issue:
6th RMA
Product Model
Product Serial Number
not applicable to M11A1
Brief explanation of issue:
Acknowledgement

By providing my contact information below, I consent that KWA can contact me with any KWA product-related or promotional material. We do NOT share, sell, rent or trade personally identifiable information with 3rd parties for their promotional purposes
Please Confirm:

Yes, I agree.
Privacy Policy
MonthDayYearHourMinutesAM/PM Option
Should be Empty:

Request a RMA

Additional RMA Requests

2nd RMA

3rd RMA

4th RMA

5th RMA

6th RMA

Acknowledgement