• Cancellation Policy

    New You Yoga's cancellation policy is made to ensure that everyone has a chance to attend our classes.

    We are a small yoga studio with small class sizes because we believe this gives you the best experience and value for money.

    At times we have a waiting list for our classes. If you are unable to make it to a booked class, we'd like to extend the opportunity to attend to someone who can make it.

    Please take a moment to read our cancellation policy:

    1. If you are unable to attend a booked class, you must inform us by phone, SMS or email at least 6 hours before the booked class.
    2. If you do not attend a booked class and have not notified us of your cancellation within 6 hours, your missed class will be substracted from your purchased pass (multi-pass or casual) and you forfeit the money paid for the class.
    3. If you book a class and you do not have a pass or have yet to pay for your class and do not attend or notify us of your cancellation within 6 hours, any future booking will not be accepted until you contact us by phone or email to discuss the missed class.
    4. We reserve the right to cancel classes if fewer than two students have made a booking. We will notify you via SMS and arrange an alternative class for you to attend.
    5. Cancellations are not accepted on social media.
    6. We do not offer refunds if you change your mind.
    7. By entering our website and making a booking, or attending our classes, you agree to be bound by this policy.
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