Cancellation Policy
New You Yoga's cancellation policy is made to ensure that everyone has a chance to attend our classes.
We are a small yoga studio with small class sizes because we believe this gives you the best experience and value for money.
At times we have a waiting list for our classes. If you are unable to make it to a booked class, we'd like to extend the opportunity to attend to someone who can make it.
Please take a moment to read our cancellation policy:
- If you are unable to attend a booked class, you must inform us by phone, SMS or email at least 6 hours before the booked class.
- If you do not attend a booked class and have not notified us of your cancellation within 6 hours, your missed class will be substracted from your purchased pass (multi-pass or casual) and you forfeit the money paid for the class.
- If you book a class and you do not have a pass or have yet to pay for your class and do not attend or notify us of your cancellation within 6 hours, any future booking will not be accepted until you contact us by phone or email to discuss the missed class.
- We reserve the right to cancel classes if fewer than two students have made a booking. We will notify you via SMS and arrange an alternative class for you to attend.
- Cancellations are not accepted on social media.
- We do not offer refunds if you change your mind.
- By entering our website and making a booking, or attending our classes, you agree to be bound by this policy.