1 of 7. Inspections & Code Compliance
All inspections (e.g. plumbing, electrical, HVAC, and framing) must be completed prior to the insulation company’s arrival on the job site.
Upon arrival, the installers must able to work on on all areas immediately. We cannot “hold off” on insulating areas while other trades work in the building.
Plus, you don’t want other trades coming in and tearing up the insulation after we leave. Think of insulation like sheetrock. Once it is installed, you don’t can’t disturb it.
You can avoid us being forced to leave the project and letting you fix the job site readiness. A un-prepared job site rescheduling fee may be applied to your invoice.
If you would like to purchase our Flexible Job Site Readiness Service, we will stay on site for $100 per hour, instead of having to leave and reschedule the job to another week. This is a 70% OFF savings compared us having to leave, let you rearrange it, come back again.
2 of 7. Health & Safety - OSHA Compliance
According to OSHA, when you have insulation installers on site, no other trades, residents, or persons are allowed to be present in the building while insulation installers are working.
And OSHA recommends that no unprotected persons enter the building for 24-48 hours after installation. Or in accordance with the Manufacturers Safety Data Sheets.
Persons entering the building MUST be protected and wear full safety gear including respirators to protect them from inhaling dust, fumes, vapors, etc and be accompanied by an employee of the insulation contractor.
This is our official notification to you. It is now your responsibility to notify your people, their scheduling, and compliance. OSHA violation fines start at $12,000 each when caught or investigated.
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The project work area must be safe, clean, and clear of everything
Client is responsible for completely clearing the building of ALL materials and debris. What exactly needs to be removed from the work area:
1. Remove all nails, screws, and staples from the walls or studs or ceiling rafters. Otherwise the insulation trimming equipment cannot trim the insulation flush for sheetrock.
2. Remove all tools, machines, lights, fans, ladders, HVAC equipment, windows, screens, flooring, boxes, and trash. Remove all keepsakes, finish products, lumber, blueprints, paper, plastic.
3. Cover all foundation holes, trenches. Remove the debris. Our ladders, scaffolding, and workers cannot operate safely with these dangers present.
What can be left in the building?
Nothing except: installed framing, installed windows, installed HVAC equipment, installed insulation, installed plumbing, installed electrical, installed drywall.
DISCLAIMER: Any items left in the building may get insulation stuck on them permanently or temporarily. The insulation contractor is not liable for any damage whatsoever.
It is the Client’s responsibility that all items of overspray concern are removed completely. Client acknowledges that any items left in the building will be treated as “okay” to get overspray on, and of no aesthetic value to the client.
Client acknowledges that anything left in the building is a safety hazard for the installers. If items are left in the building that the installers must remove, Client will pay up to $100 per hour for moving, removal and reinstallation.
WARNING: please understand that we tell you this because we care, and want set the right expectations so that we are all on the same page so that we do not accidentally misinterpret items in the building.
1. Safety. Installers work half blind because insulation constantly covers their mask. Items in the job site create a trip, fall, and other injury hazard. You don’t want an OSHA injury report filed on your job site. Especially if your job site is not 100% in compliance with OSHA. Minimum fine now starts around $12,000 per violation.
2. Property damage. We don’t want things to fall and break an expensive new window. We don’t want items on the floor to get bent, dinged, or crushed.
3. Overspray. This is inevitable. Items left in the building will get overspray on them. Installers cover installed windows and doors with plastic to help keep installed products clean. However, items left in the work area cannot be properly protected from overspray. Once an item gets overspray on it, it may be there permanently.
4. Quality of install. If items are limiting access to or blocking areas where insulation is to be installed, then the client is stating that it is okay for the space to be skipped. If the installer is able to work around the items, then the client understands that the insulation may not be installed properly, nicely, nor cleanly as desired.
Framing Gaps Shut. That means that any gaps in framing must be boarded up. If the building is not enclosed fully, insulation will fly outside, creating a mess.
Attached Garage Prep. Are the walls between the house and the garage are to be insulated? You must have shetrock or plywood on one side so we have a barrier to apply the insulation to. The barrier must be on the garage walls, inbetween the joists, and in the attic. This barrier allows us to seal the conditioned envelope off from the garage.
Sound Wall Prep. All interior walls or ceilings to be spray foamed, must have sheetrock or plywood on one side so we have a barrier to apply the insulation to.
If these items are not addressed, we will attempt to fix them on our own so that we can continue working. A fee of $100 per wall will be assessed, and a fee of $1.00 per sq ft will be added. There is a lot of material that is wasted in these situations where we are trying install insulation proprely. Plus, there is a lot of down time and labor in trying to erect a temporary barrier.
Disclaimer: If we install a temporary barrier, when it is removed, some of the insulation will be torn off. We cannot be liable for repairing it. Also, we usually cannot cut back the insulation on the side where we install the barrier. Therefore it will be left bulging, and uncut for the sheetrockers.
5 of 7. Vented vs. Sealed Building Envelope
When installing spray foam, the building envelope must be left vented UNLESS the HVAC unit is 90% or greater efficiency and has a de-humidifier. Also if the water heater is in the attic, it must electric. If the water heater is gas and is located somewhere like the garage, where it vents to the outside, then this does not impact creating a sealed building envelope.
Installers automatically leave the building envelope open and vented.
If you want your building envelope closed, you will need to consult your HVAC company regarding the ability to create a conditioned attic with the installed HVAC and water heater systems.
If Client directs the installer to seal the vents in the attic, Client accepts all responsibility and releases the insulation contractor from any and all liability, errors, and omissions.
6 of 7. Damage Waiver
By hiring the insulation contractor, the client agrees to provides full release of liability resulting from damage, not limited to, but including: drywall, HVAC system, duct work, electrical, framing, windows, doors, handles, and other items.
Due to the nature of the work, especially in retrofit applications, the installers will be working in confined spaces with extremely limited access and ability to see or move. For example, to crawl through the attic of a home that is drywalled, the installer could crack the drywall because it is not possible to properly see, move, or feel the beams in the attic.
Any items left in the building may get insulation stuck on them permanently or temporarily. The insulation contractor is not liable for any damage whatsoever, whether cosmetic or functional.
If the contractor does indeed significantly damage anything while working on your project, we will attempt to repair it, up to $100.00 in cost. If an outside company is hired to repair or replace an item, they must be chosen by and hired by the insulation contractor and the maximum contribution from us will be $100.00.
7 of 7. Post-Install Callbacks
We want you to be very satisfied withour work.
We request that the client to be present for a Post-Install Inspection BEFORE we leave the job site on the day(s) of installation.
The purpose of the Post Install Inspection is for the Client to find any areas that are not as they desire (within reason). We will address the items while still on the job site.
If Client is not present to inspect the project while we are still on site installing, then the Client approves the project AS-IS and WAIVES their right to a callback.
Regardless, in the rare case that the contractor’s insulation installed does not pass a require municipal building code inspection, we will come back and fix the issue to the inspector’s requirements.
This obligation is contingent upon; the reason for failing the inspection was due to an item included in the accepted insulation contractors Install Estimate & Scope. This excludes insulation being messed up by other workers. If a callback is necessary because of unforeseen circumstances after we leave the job site, there will be an extra charge for the callback and rework.
If a Client has an acceptable callback, the request must be made within 5-days of final install day.
We request that the Client be present in person completion of the install. This is specifically to review the install, discuss the insulation contractor’s findings entirely, address any areas of concern, and fix issues before leaving.
Complete payment is due in full via check within 24-hours of the final invoice being sent, upon substantial completion of the work. Outstanding balances are charge 3% per week until paid in full. Additional payment information is available in our full Terms of Service.
Ordering a services from us constitutes a personal guarantee. By using or engaging in our services, you hereby acknowledge and agree to the terms and conditions above. For all intents and purposes regarding financial and/or legal issues, the terms and conditions found here shall constitute a legally binding service agreement and shall have the same force and effect as a signed service agreement.
What does it all mean?
Look we want to make you really happy. That is our goal. And we will do everything we reasonably can to delight you. But at the end of the day, because some people abuse our generosity, our lawyer requires us to publish this terms of service agreement. If you have a question or concern about anything here, please, please call me and let’s talk about it. We am here to serve you. Do things right. And turn you into raving fan.