PLEASE REVIEW OUR CANCELLATION POLICY
All appointment cancellations must be completed at least 24 hours prior to scheduled service. Less than 24 hours notice of cancellation will result in a charge equal to 50% of the reserved service amount. We do understand that there are emergencies and valid reasons for a cancellation, and we always take those into consideration.
When you schedule an appointment with Caliber Hair & Makeup Studio, we will take your credit card information to secure your reservation. We do not secure reservations without this step.
No Call/No Show appointments will result in a charge equal to 100% of the reserved service amount and valid credit card information on file to reserve any future appointments.
Two (2) No Show or Late Cancellations will result in a 100% hold of the full service amount to reserve any future appointments.
Credit cards will be placed on file in your personal client profile page.
We guarantee all of our services: Only if you are using our UNITE Concept Hair Care Products and Treatments. We will gladly reconsider any service that may need changes or adjustments within 14 days of service.
Product return policy:
We only recommend the best products for you. We base these on your needs and concerns and create product prescriptions for your best home care. If you find it necessary to return any product, within 30 days of purchase, for any reason we will gladly give you an account credit for a future purchase or will kindly exchange your items for another product. Unfortunately, there are no cash refunds.