It is essential that you carefully read and understand all conditions listed below. The Booking Conditions constitute a legally binding contract between Global Healing and you for the services provided by Global Healing and set out the basis of your legal relationship with Global Healing.
By filling out the fields below and and paying the 50% non-refundable deposit $1,995Au (or non-refundable full payment of $3,990Au) per person for your trip, you acknowledge that you have read, understand and agree to be bound by these Booking Conditions. Acceptance of your booking will be confirmed in writing via email after receipt of payment.
The itinerary is subject to change without notice, before and during the trip.
If you have any queries regarding these Conditions or do not understand them, please contact Raym +61 (0)2 66 843 467.
1) PRICES AND VALIDITY
The tour price is based on shared, group, self-catering vegetarian food, with bunk, twin, triple or group share rooms, subject to availability. It is based on costs and exchange rates applicable when this agreement is signed. Global Healing reserves the right to adjust prices whether or not you have already made full payment. We will do everything with in our control not to adjust prices and will generally only amend prices in the event of marked fluctuations in exchange rates, fuel costs and other operating costs on which prices are based.
Dates and itineraries are indicative only and subject to change. Airfares, passport and visa fees, personal travel insurance, excess baggage charges, airport taxes, gratuities to leaders and guides, extra meals, drinks, medical expenses, optional activities and trips, and any items of a personal nature are not included in your trip price.
2) YOUR TRIP AND ASSUMPTION OF RISK
Global Healing operates trips in regions where standards of accommodation, transport, safety, hygiene, medical facilities and other infrastructure may, at times, not be of the standard that you are used to at home.
By booking with us you acknowledge that participation in all Global Healing trips involves inherent risks that may not be present in the case of conventional or less demanding holidays. These risks include, without limitation, the possibility of injury or death, psychological trauma, disease, loss or damage to property, inconvenience and discomfort. The possibility of experiencing all or some of these risks is likely to be higher if participation in a Global Healing trip involves visiting hard to access areas, or regions where there is; UFO activity, crop circles, radiation or energy of any kind, ETs, inter-dimensional beings, spirit beings or any other unexplained or paranormal phenomena.
When assessing whether trips will operate Global Healing uses information from its local sources in conjunction with advice from the Australian Department of Foreign Affairs and Trade and the British Foreign Office. It is your responsibility to accustom yourself with the travel advice provided by these government bodies, as well as that of your country of residency, before commencing the trip. By booking with Global Healing you acknowledge your decision to travel on a Global Healing trip is made after due consideration of relevant travel information that may be made available at any time.
3) EXCLUSION OF LIABILITY
Except where stated otherwise, Global Healing acts as agent for service providers when making arrangements for your trip. Where Global Healing provides services it will do so with due care and skill. Global Healing is not responsible for the acts and omissions of others, including tour guides, airlines and accommodation providers or for any loss, damage, death, injury or expense (including loss of money paid in advance), which you may incur as a consequence of the acts and omissions of others. You warrant that you have not relied on any representation made by Global Healing, any travel agent or other Representative, which has not been stated expressly in this brochure.
Global Healing will not accept responsibility or liability if you contravene any law or regulation of any country or region visited. Any independent arrangements that you make that are not part of the Global Healing trip (including pre and post accommodation) are entirely at your own risk and Global Healing cannot and does not give you any assurance, representation or warranty in connection with any such arrangements.
To the fullest extent permitted by law and subject to the exception set out below, Global Healing does not accept liability for any loss, damage, death or injury however caused (including through negligence), which you may directly or indirectly suffer in connection with or arising from this contract or your participation in a trip, or in respect of a failure or omission on the part of Global Healing to comply with its obligations under this contract, or in respect of any other conduct that Global Healing undertakes in connection with a trip.
To the fullest extent permitted by law and subject to the exception set out below, you also agree to release Global Healing and its officers, employees, agents and Representatives from all costs, liability, loss and damage incurred by you in connection with your participation in any trip, and waive any associated claims that you may have against Global Healing or its Representatives as a result of your participation in any trip. For these purposes, Global Healing enters into these Booking Conditions as trustee or agent for its Representatives.
To the fullest extent permitted by law and subject to the exception set out below, any condition or warranty, which would otherwise be implied into these Booking Conditions is excluded. Where legislation implies any condition or warranty, and that legislation prohibits us from excluding or modifying the application of, or our liability under, any such condition or warranty, that condition or warranty will be deemed included but our liability will be limited for a breach of that condition or warranty to one or more of the following: (a) if the breach relates to goods, (i) the replacement of the goods or the supply of equivalent goods, (ii) the repair of such goods, (iii) the payment of the cost of replacing the goods or of acquiring equivalent goods or (iv) the payment of the cost of having the goods repaired; and (b) if the breach relates to services, (i) the supplying of the services again or (ii) the payment of the cost of having the services supplied again.
The “Exclusion of Liability” section set out in these Booking Conditions does not attempt or purport to exclude, restrict or modify liability arising under, or remedies that may be available to you, pursuant to legislation where the exclusion, restriction or modification of liability or remedies is not permitted. This includes legislation in part of the Trade Practices Act 1974 (Cth), and any state or territory Fair Trading Act (or its equivalent).
4) CANCELLATION BY Global Healing
Global Healing reserves the right to cancel a departure for any reason and will advise you of such cancellations no later than 30 days before the tour departure date (May 13). If due to ‘Force Majeure’ or government travel advice, Global Healing reserves the right to cancel a departure at any time. With any form of cancellation, Global Healing will endeavour to offer you alternative arrangements, and if the price of your alternative booking is of lower value than the original booking we will refund the difference to you. If you do not accept alternative arrangements we will refund all payments you have made to Global Healing, (in case of ‘Force Majeure’ or government travel advice refunds will be less any unrecoverable costs). Global Healing will not be liable for any additional costs incurred by you.
Global Healing will not be liable for any delay in, change to or cancellation of trips due to ‘Force Majeure’. ‘Force Majeure’ means a circumstance beyond the reasonable control of Global Healing and includes, but is not limited to, war or threat of war, riot, civil strife, terrorist activity, industrial dispute, disease, industrial or nuclear disaster, adverse weather conditions, volcanic eruptions, fire and strikes.
5) CANCELLATION BY YOU
If you wish to cancel all or any part of your booking, notification of cancellation must be made to Global Healing in writing. The date of the cancellation is the date on which written notification is received by Global Healing. Charges are applicable as follows, per person:
If you cancel at any time you will forfeit all of your of 50% deposit paid. If you cancel within 63 days or less you will forfeit 100% of the total amount paid.
If you do not pay the balance of your total booking cost at least 63 days prior to departure (April 10), your booking may be terminated and you will lose your deposit. Additional Global Healing cancellation penalties may apply. No refunds will be made if you leave a trip for any reason after the trip has begun. No refunds will be made for any accommodation, transport, sightseeing, meals or services not utilised.
6) BOOKING AMENDMENTS
If you wish to change your booking in any way, the following fees will apply:
1. Amendments to your booking, in relation to any other arrangements made in conjunction with your tour (e.g. pre and post tour accommodation, transfers, etc), received by Global Healing within 63 days (April 10) prior to tour departure date will be subject to a $50 administration fee per change. This fee is in addition to any charges levied by ground operators, hotels or other transport providers.
2. No amendments are permitted to your booking within 30 days of departure.
7) CHANGES TO YOUR TRIP
You acknowledge that traveling with Global Healing requires a degree of flexibility, good humour and an understanding that the itinerary, accommodation, and/or modes of transport may change, even after a tour’s commencement, without prior notice due to local circumstances. Changes may occur because of ‘Force Majeure’, poor road conditions, weather, the availability of tickets, vehicle breakdowns, changes in transport schedules, ET, spiritual, inter-dimensional or paranormal interference or other circumstances beyond Global Healing’s control or which simply cannot be foreseen. Global Healing does not accept any responsibility for loss of enjoyment, delays or compensation resulting from circumstances beyond Global Healing’s control. You acknowledge that group sizes may also vary during the duration of your tour.
The information about trips given in the published itinerary, Trip Notes and Pre-Departure Information are subject to change. It is your responsibility to review the up-to-date Trip Notes and Pre-Departure Information. These can be obtained from Global Healing or Global Healing’s website. The information and conditions in the Trip Notes and Pre-Departure Information are deemed to be part of the contract. Where changes to your trip occur after you have received your final documentation we will, where practical, advise you or your travel agent of such changes.
8) AUTHORITY OF THE LEADER
At all times the decision of the Global Healing Leader or representative will be final on all matters likely to affect the safety and well-being of the trip. This includes any decision that the Global Healing Leader makes about your on-going participation in the trip or certain activities that comprise part of the trip. If you fail to comply with a decision made by a Global Healing Leader, or interfere with the well-being of the group, then the Global Healing Leader reserves the right to terminate this contract and order you to leave the tour immediately, with no right of refund.
If you have any complaint about your trip, you must make it known at the earliest opportunity to the leader and/or Global Healing local representative, who will normally be able to take appropriate action. If at the end of the trip you feel your complaint has not been properly dealt with you must notify us in writing within 30 days of the end of your trip.
10) TRAVEL INSURANCE
Adequate and valid travel insurance is compulsory for all Global Healing travellers. Your travel insurance must cover accidents, injury, illness and death medical expenses, including any related to pre-existing medical conditions, emergency repatriation (including helicopter rescue and air ambulance where applicable) and personal liability. Global Healing also recommends it covers cancellation, curtailment and loss or theft of luggage and personal effects. You must carry proof of insurance with you and produce it if reasonably requested by Global Healing’s employees or suppliers. Global Healing reserves the right to cancel or suspend your participation on a trip or in certain activities that comprise part of a trip, at any time, including after the commencement of your tour, with no right of refund, if you are unable to provide proof of insurance when requested.
11) PASSPORT AND VISAS
It is your responsibility that you carry a valid passport and have obtained the appropriate visas when travelling with Global Healing. Please ensure that your passport is valid for 6 months beyond the duration of your holiday.
12) HEALTH, FITNESS AND AGE LIMITS
It is your responsibility to ensure that you are prepared for the possibility of some strenuous walking across uneven terrain and hill climbing. You will be able to opt out of excursions if the terrain appears too challenging for your level of fitness, before the excursion starts.
As we are staying in group share accommodation it is important that if you snore during sleep you take action during the tour to prevent snoring. If this causes inconvenience to other participants, Global Healing reserves the right to move your bed to a communal area so that other participants may have an undisturbed sleep.
You must advise Global Healing of any pre-existing medical condition and/or disability that might reasonably be expected to increase the risk of you requiring medical attention, or that might affect the normal conduct of a tour and the enjoyment of other trip members. You may be required to provide an assessment of your medical condition from a qualified medical practitioner if requested by Global Healing or our suppliers. Global Healing reserves the right, at its reasonable discretion, to cancel your booking and refund the money paid by you, less any unrecoverable costs. Global Healing also reserves the right to cancel your participation in a trip at any time, including after the commencement of your trip, with no right of refund if your medical condition and/or disability could be reasonably expected to affect the normal conduct of the trip and the enjoyment of other trip members.
All travellers seventy years and over will be required to complete a special Global Healing health and fitness questionnaire to assess their suitability of the tour in question. Travellers seventy-five years and over may additionally need to provide a letter from a certified medical practitioner that confirms the suitability for the specific tour. Global Healing reserves the right, at its discretion, to cancel your booking and refund the money paid by you, less any unrecoverable costs.
Generally, we do not allow travellers under the age of 18 years on Global Healing’s scheduled itineraries. However we will occasionally make exceptions for under-18s traveling with their legal guardian. The decision for any person under 18 years of age to travel on our scheduled itineraries is at the absolute discretion of the management of Global Healing. For further information please contact Global Healing.
You agree that Global Healing may use images (photographs and videos) of you taken during the trip without recourse to you and without compensation to you, for publicity and promotion purposes only, through whatever medium it chooses.
In order to be able to supply a service to you Global Healing will need to collect certain information from you, some of which may be of a personal nature. The information may be disclosed to, or collected on our behalf by our service providers to enable the services to be provided, but will not be used by them for any other purpose.
15) GOVERNING LAW
This agreement will be governed by and construed in accordance with the law of New South Wales, Australia and each party agrees to submit to the exclusive jurisdiction of the courts of New South Wales, Australia as regards any claim or matter arising under this agreement.