Customer Satisfaction Survey Form

Customer Service Survey

Please take a moment to fill out this survey
What is your zip code?
What is your age demographic?
What brought you to the brewery today? Please check all that apply.

Friends or Family suggested to check it out. I came for a beer release or specific beer I came for a Private Event I came for a Charity/Fundraising Event I came for Live Music Brewery hopping Stopped on my way home from work I came to hang out with friends I brought my family I brought my dog I came to fill a growler/pickup beer to-go I came to buy merchandise I came for a tour I came for the food truck From Out-of-Town/Sight-seeing Google search for brewery or entertainment Facebook, Instagram, Twitter post
If you came for a fundraiser, food truck, band, or public event, which one was it and did you enjoy it? Your feedback helps improve our experience.
How many times have you visited our brewery

My first time 2nd or 3rd time 4th or 5th time I'm here once or twice a month It's my second home
Which of these OBC weekly offerings have you come in and enjoyed?

Saturday Night Live Music Beer Releases Food Trucks Beer Garden Military Monday Tasty Tuesday Waggin Wednesday Growler Fill Thursday Trivia Night Friday Night axe throwing Service Industry Sunday Crafting/Plant Workshop Poses n Pints Yoga Harvest Farmers Market Vinyl Night Mid-Weak Comedy Show Table Hops Board Game night
What craft beer styles do you like?

IPA Hazy IPA Lager Pilsner Golden Ale Amber/Red Ale Pale Ale Saison Sour Gose Porter Stout Wheat/Wit Barrel-aged
Which OBC beers/seltzers do you like?

Proper Lager Green Can Golden Ale Norfolk Canyon Pale Ale Red Nun Red Ale El Guapo Agave IPA Hip Hop IPA Great Dismal Black IPA ODIS Dry Irish Stout Angler DIPA Cloudbreak Tropical IPA Good Vibes Gose O'Ctoberfest Snax! Imperial Chocolate Oatmeal Stout Pecan Porter Tart Tropicale Ibrik Imperial Turkish Coffee Stout Endless Summer Series Tasting Room Only Series
Have you attended one of our major brewery events? If so, which ones?

St. Patrick's Day/Anniversary Party Cinco de Mayo O'Connoroo O'Ctoberfest Ibrik Day Sweater Party New Years Eve
Have you attended or hosted a private event at OBC

Yes No
If so, what could we do to improve our private event experience?
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Overall satisfaction of the service in our Tasting Room.

Very satisfied

Satisfied

Neutral

Unsatisfied

Very unsatisfied

Greeting

Helpful

Friendly

Knowledge

Quickness

Cleanliness

Thanked

Would you use visit us again in the future?

Yes No Maybe
How can we improve our service?
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Customer Service Survey